Privacy Policy

Last updated: 8th October 2026

I'm Jen, the person behind Jen Gavin Web Design. This privacy policy explains what information I collect through my website and what I do with it.

What information do I collect?

If you contact me through my website, email or an enquiry form, I may collect:

  • Your name

  • Email address

  • Telephone number, if you provide it

  • Business name

  • Details about your website or project

  • Any other information you choose to include in your message

My website may also collect some basic technical information, such as your IP address and how you use the website, depending on the cookies and analytics tools I have enabled.

How do I use your information?

I use your information to:

  • Respond to enquiries

  • Provide quotes and website services

  • Communicate with you about your project

  • Manage invoices and payments

  • Keep appropriate business records

  • Improve my website and services

I don't sell your personal information or use your enquiry details to send you marketing emails without a lawful basis to do so.

Who do I share it with?

I may use trusted services to run my business, such as Squarespace, email, payment, accounting and other software providers.

I only share information where it's necessary to provide my services, run my business or meet a legal requirement.

How long do I keep your information?

I'll only keep your personal information for as long as I reasonably need it, including for managing enquiries, projects, business records and legal or accounting requirements.

Cookies

My website uses cookies and similar technologies. Some are necessary for the website to work, while others may be used for analytics or embedded content.

Where required, I'll ask for your consent before using non-essential cookies. You can also manage cookies through your browser settings.

Your rights

You have rights over your personal information, including the right to ask what information I hold about you and, in certain circumstances, ask me to correct or delete it.

If you'd like to ask me anything about how I use your information, just get in touch.

Email: info@jengavinwebdesign.com

Squarespace

This website is hosted on Squarespace, which may process information about visitors as part of providing its website and hosting services.

Complaints

If you're unhappy with how I've handled your information, please contact me first so I can try to sort it out.

You can also contact the Information Commissioner's Office (ICO) if you wish to make a complaint.

ICO: [official ICO website]

Changes to this policy

I may update this policy from time to time. The latest version will always appear on this page.